We ship via USPS.
The Wetherholt Salon accepts returns of unopened, unused products within 20 days of the original purchase, accompanied by the original sales receipt.
If you are sent an incorrect item due to our error, contact us. We will ship the correct item immediately In this case, please package the incorrect item in the original shipping box to ensure its safety and you will be credited for the shipping cost.
If you ordered the wrong product, contact us. You are able to return this item (unopened, unused) and exchange it for the correct item. To do so, you must return this item at your own expense. Upon receipt of the product, we will ship the exchanged item. Shipping charges may apply when we ship the exchanged item.
When shipping returns/exchanges back to The Wetherholt Salon, please ship them in the box they were originally sent to you in, or a similar box.
Please note, original shipping and handling fees will not be refunded on returns and exchanges.
With questions about your order, returns or exchanges, please call the number on your receipt/packing slip.